Frequently asked questions
Our machines are modular and designed for easy maintenance.
Thanks to the removable parts, they can be cleaned quickly and thoroughly. Wear parts are
available separately and easy to replace.
For more complex breakdowns, it is possible to enlist the help of one of our technicians
switch. For more information on spare parts or to make an appointment, please
please contact our service department at service@zti.nl.
Yes, our food processing machines are fully food safe. They are
manufactured from food-safe materials such as stainless steel (SS) and comply with
applicable hygiene standards. Moreover, they are designed to quickly and thoroughly
clean.
Sure. We supply ex works as standard, but export is possible. Machines are
carefully packed for transport in sea containers or other suitable
packaging. Contact us for specific export opportunities.
Yes, we also provide customisation. Whether it is a modification on an existing
product or a completely new solution: we are happy to think along with you. Customisation is
possible at extra cost, depending on requirements and technical feasibility.
Feel free to get in touch to discuss your specific case.
In case of breakdowns, we offer telephone support. If the problem is not solved over the phone
can be solved, you can hire one of our technicians on site. Take
Please contact our service department for this at service@zti.nl.
Yes, our machines are user-friendly and feature a clear
control panel. Optionally, we can supply a user instruction or
provide training for your staff.
With each machine you will receive a comprehensive manual with
maintenance instructions and safety regulations. If required, we also provide
training, both on-site and online.
Delivery time varies according to machine and configuration. When ordering, we coordinate the
expected delivery time with you.
We aim for fast delivery to reduce downtime in your production process.
Contact our service department for availability.
Our machines often integrate well into existing production lines. We
will be happy to think with you about the technical connection, capacity matching and
possible customised solutions.
Yes, many of our machines are flexibly adjustable or expandable with
spare parts. We will be happy to advise you on the possibilities per specific
application.
Our machines are designed for intensive use in industrial environments.
Thanks to high-quality materials and a robust design, they have a long
longevity.
Yes, we can provide on-site installation. There is a charge for this
connected. It is also possible to obtain installation instructions at our workshop.
received, possibly in combination with a Factory Acceptance Test (FAT). We
are happy to discuss with you what best suits your situation.
Yes, you can perform a FAT at our factory. During this test, we check
together with you whether the machine functions as desired before it is delivered.
This provides additional security and smoother commissioning. The FAT can be combined
be with installation explanations.
We cooperate with a number of distributors in different countries. In addition
ZTI also serves customers worldwide directly, possibly in collaboration with
a local partner. Get in touch with us, and together we will see what fits into your
situation works best and, if necessary, we will put you in touch with one of our
partners.
